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FAQ

Q: How do I order and pay for your services?
A: You can start an order by calling us at 1-866-579-8020 or CLICK HERE and fill out the form with your information. We accept cash, certified check and all major credit cards (Visa, MasterCard, American Express, Discover).

Q: How much do your services cost?
A: Since we offer 100% custom work. We can only determine your painting project cost with a complete estimate. See our SERVICES page for more info.

Q: How long will my project take to complete?
A: Completion times vary from project to project. Depending on the project size. Normally 1-2 weeks.

Q: Can I see a sample of your work so I know what to expect?
A: Please see our portfolio page with several available samples.

Q: What are the qualifications of your staff?
A: Kids zone is a license contractor and we only used accredited, license professionals with extensive experience in the home improvement industry. We set a high standard for our staff and contractors and have them follow our strict procedures for each home improvement project. This way we are able to provide superior craftsmanship to all of our clients.

Q: Do I need to supply my own materials?
A: No, We will supply all materials for your project. All needed materials will be on your estimate. Provided by our staff.


Q: Is the belly casting safe while pregnant?
A: Yes, It is safe for you and your baby. We can do a skin sample to check for allergic reactions prior to making the mold.

Q: How many colors can I use within a project?
A: As many as you want.

Q: Do I need to be home while you complete my project?
A: That is a personal choice for you, however we recommend that you make your self available for questioning through the project by phone or in person. Your home will be completely safe while we complete your work.

Q:What parts of the body do you cast?
A: We can cast the whole body or the stomach only. It depends on what you want.

If a test drive is performed, the inspector will ride as a passenger in the vehicle and the insured owner or sales associate will drive.

Q: How long does the body casting take?
A: Average time is 1-2 hours for the molding.

Q:Do I need to have my own idea prior to using your service?
A: No, Our staff will brainstorm with you can submit a few designs that you can tweak to get the room design that you want.

Q: Can I set up a complete package that offers all your services?
A: Yes we can setup a welcoming package deal for expecting parents. This would include the nursery setup, child proofing and the belly molding for free.

Q: Is there a guarantee on the turn around time?
A: As there are to many variants that can affect the time frame of an Project to be completed, we cannot guarantee the normal turn around time. Although, most projects are completed within the normal time frame quoted and we do our best to ensure that.

Q: Do you work on the weekend?
A: We do offer weekend service and are closed on federal holidays.

Q: What areas do you cover?
A: We cover Virginia, D.C and Maryland.

Q: Does your company guarantee your work?
A: Yes , We do guarantee our work for a year. Physical damage cause by persons,vandalism,markers,re-doing the work performed by Kids Zone is not covered under the guarantee. Only the material failure of our work is covered.

If you feel that your completed project was not performed accurately, please contact us immediately , by calling us at 866-579-8020 or emailing us at services@kzpainting.com

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